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Town Shoes Limited Vendor Compliance Purpose Statement

At Town Shoes Limited, we recognize the important role our vendors play in achieving our goal of being the destination for fabulous brands at a great value every single day. Maintaining strong partnerships with vendors helps us make sure that customers are happy and that expectations are met—for the success of our vendors as well as Town Shoes Limited.

For these reasons, we developed our Vendor Relations program along with a revised Footwear & Accessories Logistics Guide to outline the necessary policies and procedures. The success of the Vendor Relations program is based on the partnership of Town Shoes Limited with its vendors to help design and implement the policies and procedures of the program. Please use the documents found on this site when fulfilling orders for Town Shoes Limited.

Footwear & Accessories Logistics Guide



Statement of Purpose
The information contained in this section defines the overall purpose of Town Shoes' Vendor Compliance program.
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Vendor Chargeback Policy
The information contained in this section outlines the vendor chargeback policy and procedures.
This section includes:
- General chargeback policy information
- Schedule of chargeback expense
- Documentation process
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Purchase Order Requirements
The information contained in this section outlines PO instructions and requirements for Town Shoes and the vendor.
This section includes:
- General PO instructions
- Transmission of vendor style and colour information
- Transmission of UPC data
- Procedures for receipt of vendor's approved PO
- PO Types (Packing Methods)
- PO Price Ticket Instructions
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Sample Requirements
The information contained in this section outlines the Sample and Image requirements of Town Shoes Limited.
This section includes:
- General sample/image instructions
- Image guidelines
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Labeling
The information contained in this section outlines vendor ticketing and labeling requirements.
This section includes:
- Footwear Vendor label specifications
- Accessory Vendor label specifications
- Ticketing instructions
- Preapproved ticket providers
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Carton Packing
The information contained in this section outlines general carton packing requirements based on the PO Type code.
This section includes:
- Requesting packing exceptions
- Non-standard (odd) carton pacing requirements
- Innercase and UPC tag placement of merchandise within a carton
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Carton Specifications
The information contained in this section outlines carton construction and design requirements.
This section includes:
- Recommended corrugate specifications
- Carton dimensional information
- Closure methods
- Labeling specification and placement requirements
- Label examples
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Transportation Routing
The information contained in this section outlines transportation and routing requirements for Town Shoes Limited and vendor controlled freight.
This section includes:
- General routing requirements
- Definition and responsibilities of Company and vendor controlled freight
- Routing request procedures
- Trailer loading requirements
- Shipment delivery requirements
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Inbound Shipping
The information contained in this section outlines transportation shipping documentation.
This section includes:
- General Bills of Lading (BOL) information and requirements
- General packing list information and requirements
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Electronic Data Interchange
The information contained in this section outlines the electronic data interchange (EDI) requirements of Town Shoes Limited. VCDS, LLC. does not require the use of EDI at this time and is not included in the VCDS, LLC. Footwear Guide.
This section includes:
- EDI system information and requirements
- EDI transactions sets used by Town Shoes Limited.
- Contact information for system mapping documents
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Payment Process
The information contained in this section outlines vendor payment processing requirements.
This section includes:
- General invoice information and requirements
- Bill to address
- Commercial invoice format
- Contact information for additional payment questions
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Contact List
The information contained in this section outlines vendor contact information.
This section includes
- Transportation
- Import/Export
- MIS/EDI
- Vendor Compliance
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Glossary of Terms
The information in this section outlines the common terms and definitions used in the logistics guide.

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